Simwood News

A-Z rate update

Fri, 26 Feb 2010 18:00:00 +0000

We will be updating our A-Z rates on March 1st. New rates and codes can be downloaded here: USD, GBP, EUR.

Wholesale fax service

Tue, 23 Feb 2010 17:55:00 +0000

A while back we announced an upgrade to our long offered fax-to-email service, notably enhancements to the e-mail side of it and the ability to instead have faxes posted to your system. This has proved popular and now the majority of faxes received on the network are handled in this way. Our customers then add value with their own fax-to-email service under their own brand, archiving, web access etc. etc. This remains a no-cost option on all our numbering. Today we complete the circle and are delighted to announce the beta release of our wholesale outbound fax service.

Network upgrade

Fri, 22 Jan 2010 12:18:00 +0000

In late 2009 we added a further data centre to our network, in Manchester, UK. This email is notice of the work we will soon be doing to bring that facility fully on-line and the reasons behind it.

A-Z rate update

Fri, 06 Nov 2009 17:00:00 +0000

We will be updating our A-Z rates on November 9th. New rates and codes can be downloaded here: USD, GBP, EUR.

A-Z rate update

Tue, 29 Sep 2009 11:00:00 +0000

We will be updating our A-Z rates on October 1st. New rates and codes can be downloaded here: USD, GBP, EUR. This update contains numerous reductions, in some cases of up to 57%! It also introduces further break-outs and has a number of routes upgraded to Transit or Direct status for the ultimate in quality.

Knowledgebase

Tue, 15 Sep 2009 17:00:00 +0000

We are delighted to announce the Simwood Customer Knowledgbase which can be found at http://kb.simwood.com.

A-Z rate update

Fri, 28 Aug 2009 20:05:51 +0000

We will be updating our A-Z rates on Tuesday September 1st. New rates and codes can be downloaded here: USD, GBP, EUR. This update introduces further breakouts and targeted reductions.

A-Z rate update

Fri, 31 Jul 2009 17:48:00 +0000

We will be updating our A-Z rates on Monday August 3rd. New rates and codes can be downloaded here: USD, GBP, EUR. This update introduces further breakouts, enhanced coverage and the upgrade of Australia, Canada and New Zealand to Direct (from Transit) status.

A-Z rate update

Mon, 29 Jun 2009 09:00:00 +0000

We will be updating our A-Z rates on July 1st. New rates and codes can be downloaded here: USD, GBP, EUR. This deck updates for recent movements in exchange rates as well as offering targeted discounts and further breakouts. We believe it will again reduce charges overall for most customers.

A-Z rate update

Mon, 01 Jun 2009 22:39:30 +0000

We have updated our A-Z rates. New rates and codes can be downloaded here: USD, GBP, EUR. This deck updates for recent movements in exchange rates as well as offering targeted discounts. We believe it will again reduce charges overall for most customers.

A-Z rate update

Thu, 21 May 2009 10:39:30 +0000

We will be updating our rates and codes, effective from Saturday 23rd May (0:00 UK time). New rates and codes can be downloaded from USD, GBP, EUR. There have been some increases but these are generally confined to low traffic routes for our customers as a whole. We have also reduced rates on key volume routes and added significantly more new breakouts. On balance therefore, this update should reduce charges for most customers.

A-Z rate update

Sat, 02 May 2009 17:26:20 +0000

We will be updating our rates, effective from Monday 11th May (0:00 UK time). This update increases the quantity of break-outs by 70%, with mobile networks and key cities broken out for major destinations. The improved granularity has made significant price improvements possible. South America has been a focus but break-outs have been added throughout the A-Z. You may also notice the first negative rate in our A-Z, and we believe in any A-Z! We have offered outpayments on US Toll Free termination for some time for customers with more than 1m minutes per month of traffic, but a credit is now available for all A-Z users. Calls will be rated as normal but result in a credit rather than charge to the account. We wish to grow toll-free traffic aggressively and as such hope to have given all customers an incentive to build volume in this area. Higher outpayments on formal payment terms remain available for customers with volume.

We've upgraded our network

Thu, 12 Mar 2009 12:38:00 +0000

Last week we lit our second UK data centre - BlueSquare. Located in Maidenhead, this is outside of both central London and the M25 orbital and some 33 miles from our primary location in Telehouse East. With 10GB of diverse fibre between the two sites, our Maidenhead network is just 1ms from our primary London equipment.

Updated API

Sat, 07 Mar 2009 17:45:00 +0000

We have released updated documentation for our API. It is available for download now.

A-Z rate update

Thu, 26 Feb 2009 16:49:00 +0000

We will be updating our A-Z rates and codes, effective from February 28th (0:00 UK time). We apologise for having to update rates again so soon but we realised that the previous update did not break out Mexico destinations correctly.

A-Z rate update

Sun, 22 Feb 2009 17:04:00 +0000

We will be updating our A-Z rates and codes, effective from February 25th (0:00 UK time). These changes result from quality improvements and continued exchange rate volatility. Customers billed in GBP will notice some increases, although USD and EUR prices have generally decreased.

Inbound faxing just got interesting!

Wed, 18 Feb 2009 10:29:00 +0000

We've offered a basic fax-to-email service across all our number ranges for many years now but it has always been pretty, well, basic! From today, we offer an enhanced service which can be configured on any of our UK numbers via our API or by contacting us.

Receive SMS on your Simwood Number

Fri, 06 Feb 2009 18:00:00 +0000

We're delighted to announce that all Simwood 'Carrier' DDIs are now SMS capable.